CHAT WITH SUPPORT

Frequently Asked Questions and Answers

1. Where are we located?   

- We are located in Allen, TX. Our exact address and where returns should be sent back to is 1305 N. Watters Rd. Suite #100. Allen, TX 75013

 

 

2. Do you ship international?   

- We can ship international but not on the website. Please Call, Chat, or email to find out pricing for your country!

 

 

3. How can I know for sure I am getting the correct color?   

- Please chat with us in the bottom right hand corner to run your VIN. Otherwise please include your VIN with your order and we will double check the color for you automatically!

 

 

4. How can I tell if I have bucket seats or a 40/20/40 bench or a 60/40 bench?   

- Buckets are individual style seats while a 60/40 and a 40/20/40 bench can sit someone in the middle.

 

 

5. Do you manufacture cloth seats?   

- Not at this time. We only manufacture cloth for the Chevy Express Vans and the GMC Savannah's.

 

 

6. Can I do a cloth to leather conversion? 

 - In most cases yes. Please contact our seat experts to find out for sure. Either chat or call 214-710-2565

 

 

7. What if I don't see my vehicle listed?   

- We manufacture for all Full-Sized domestic Trucks and SUV's (Dodge, GMC, Ford, and Chevrolet). Double check with us by chatting or giving us a call.

 

 

8. Do you offer a wholesale pricing for Auto Upholstery shops?   

- Absolutely! Call us at 214-710-2565 to set up an account!

 

 

9. Why don't I see my foam available?   

- We only manufacture certain foams, all for the driver side. If you don't see it listed, we do not sell it.

 

 

10. What's different about your covers than my original factory covers?   

- Nothing! We offer a factory match guarantee with all our covers. If you are not satisfied for any reason you can of course return the product for a refund!

 

 

11. If I live in the DFW area, can I pick up my seat covers? 

 - Absolutely! Give us a call to place your order at 214-710-2565!

 

 

12. Can I install these myself or do I have to take it to an upholstery shop? 

 - We have made step by step installation videos so anyone can do it! Check out our YouTube channel at https://www.youtube.com/user/TheSeatShop

 

 

13. What is your refund policy?   

- Simple. If you are not satisfied with your purchase, please give us a call. You are entitled to a refund up to a year. 

 

 

14. Can I get a custom order?   

- We operate as the authority in factory match covers so custom work is done on a case by case basis.

 

 

15. What if I have questions that aren't answered here?    

- Chat with us in the bottom right hand corner of your screen and we will be more than happy to help you!