FAQs

FAQ Categories

Category

Shipping & Returns

Product Configuration

Installation

Questions & Answers

Category

Where are we located?

We are located in Allen, TX. Our exact address and where returns should be sent back to is 1305 N. Watters Rd., Suite 100, Allen, TX 75013

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How can I know for sure I am getting the correct color?

Please chat with us in the bottom right hand corner to run your VIN. Otherwise please include your VIN with your order and we will double check the color for you automatically!

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What if I don't see my vehicle listed?

We manufacture for all Full-Sized domestic Trucks and SUV's (Dodge, GMC, Ford, and Chevrolet). Double check with us by chatting or giving us a call.

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Do you offer a wholesale pricing for Auto Upholstery shops?

Absolutely! Call us at 214-710-2565 to set up an account!

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What if I have questions that aren't answered here?

You can submit your question on the FAQ page or contact us and we will be more than happy to help you!

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Shipping & Returns

Do you ship international?

We can ship international but not on the website. Please Call, Chat, or email to find out pricing for your country!

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If I live in the DFW area, can I pick up my seat covers?

Absolutely! Give us a call to place your order at 214-710-2565!

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What is your refund policy?

Simple. If you are not satisfied with your purchase, please give us a call. Within 30 days you are entitled to a full refund, and between 31 and 60 days there will be a 15% restocking fee assessed. Due to dye lot changes, The Seat Shop CANNOT accept returns after 60 days from the date of product delivery. Special Order seat covers are NON REFUNDABLE and NON EXCHANGEABLE. All Sales on Special Order seat covers are final.

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Product Configuration

How can I tell if I have bucket seats or a 40/20/40 bench or a 60/40 bench?

Buckets are individual style seats while a 60/40 and a 40/20/40 bench can sit someone in the middle.

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Do you manufacture cloth seats?

Not at this time. We only manufacture cloth for the Chevy Express Vans and the GMC Savannah's.

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Can I do a cloth to leather conversion?

In most cases yes. Please contact our seat experts to find out for sure. Either chat or call 214-710-2565.

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Why don't I see my foam available?

We only manufacture certain foams, all for the driver side. If you don't see it listed, we do not sell it.

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What's different about your covers than my original factory covers?

Nothing! We offer a factory match guarantee with all our covers. If you are not satisfied for any reason you can of course return the product for a refund!

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Can I get a custom order?

We operate as the authority in factory match covers so custom work is done on a case by case basis.

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Installation

Can I install these myself or do I have to take it to an upholstery shop?

We have made step by step installation videos so anyone can do it! Check out the Seat Shop YouTube channel

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