FAQs

FAQ Categories

General Questions

Shipping & Returns

Product Configuration

Installation

Questions & Answers

General Questions

Where are you located?

We are located in the city of Allen, in the great state of Texas! Our exact address: 1305 N. Watters Rd., Suite 100, Allen, TX 75013.

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How can I know for sure I am getting the correct color?

Please chat with us in the bottom right hand corner to run your VIN. Otherwise please include your VIN with your order and we will double check the color for you automatically!

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What if I don't see my vehicle listed?

If you don't see your vehicle listed, please make a submission on our Product Request Form. We take these submissions into account when deciding which products to release.

 

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Do you offer a wholesale pricing for automotive upholstery shops?

Absolutely! Please call us at 214-710-2565 to set up an account!

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What if I have questions that aren't answered here?

You can submit your question here on the FAQ page or contact us and we will be more than happy to help you!

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Where are your seat covers manufactured?

We proudly manufacture our seat covers right here in the great state of Texas!

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Shipping & Returns

Do you ship internationally?

While our website does not support international addresses, please call, chat, or email us to find out about shipping prices to your location!

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If I live in the DFW area, can I pick up my seat covers?

Absolutely! Give us a call to place your order at 214-710-2565!

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What is your return policy?

Please review our return policy here.

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Product Configuration

How can I tell if I have bucket seats or a 40/20/40 bench or a 60/40 bench?

Buckets are individual style seats while a 60/40 and a 40/20/40 bench can seat someone in the middle.

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Do you manufacture cloth seats?

Not at this time. We only manufacture cloth for the Chevy Express Vans and the GMC Savana Vans.

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Can I do a cloth to leather conversion?

In most cases, yes. Please contact our seat experts to find out for sure. You can chat, email, or call us at 214-710-2565.

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Why don't I see my foam available?

We only manufacture certain foams, all for the driver side, or in certain cases, one foam cushion that fits both driver and passenger seats. If you don't see your foam cushion listed, we do not sell it.

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What's different about your covers than my original factory covers?

Nothing! We offer a factory match guarantee with all our covers. If you are not satisfied for any reason you can of course return the product for a refund!

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Can I get a custom order?

We operate as the authority in factory match covers so custom work is done on a case by case basis.

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Can I get a logo on my new seat back?

Due to trademark laws, we do not embroider or emboss logos into our seat back covers.

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Installation

Can I install the covers myself, or do I have to take it to an upholstery shop?

We have filmed installation videos for most of our products, so you can do the installation yourself. Check out the Seat Shop YouTube channel our our Install Video page for those videos. If you don't feel confident doing the installation yourself, please visit our Install Locator to find an upholstery shop nearby that can install the product.

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How much will an upholstery shop charge to install my covers?

Price will vary by shop. We do not dictate installation pricing for upholstery shops found with our Install locator.

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Do I have to remove the seat from my vehicle before installation?

Installation is much easier when the seat is removed from the vehicle. We do not recommend installing covers while the seat is still inside the vehicle.

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