Returns

  • If you simply do not want your item(s) and would like to request a return, items can be returned for a full refund (less shipping costs) for a period of 30 days from the date of product delivery.
    • If a refund is requested 31-60 days from the date of product delivery, there will be a 15% restocking fee assessed. 
  • Due to dye lot changes, The Seat Shop CANNOT accept returns after 60 days from the date of purchase.  **this policy excludes accessories**
  • Special Order seat covers are NON REFUNDABLE, NON EXCHANGEABLE.  ALL SALES ARE FINAL.
  • All returns must be pre-authorized by The Seat Shop.  DO NOT simply ship us your unwanted products and expect to receive a refund.  Shipments that arrive at The Seat Shop without proper RMA documentation will be sent back to the original sender at their expense. 
  • Not responsible for lost or stolen products in transit to The Seat Shop.
  • All returned merchandise must be in NEW and RESALABLE condition.  Products that have been used, installed, soiled or emit any odor from a foreign substance (tobacco smoke, etc.) will not be accepted.  Customer will be responsible for shipping cost to have these rejected items sent back to the forwarding address.

EXCHANGES

We go to great lengths to ensure that you receive the correct products that will work for your vehicle.  Please contact us if you have ordered the incorrect item and we will work with you to get the correct item sent to you.

  • Customers have sixty (60) days from the date the order was received to begin an exchange.  Due to dye lot variations, no exchanges will be authorized after 60 days.
  • Customers will be responsible for shipping cost both to and from The Seat Shop.  We will extend our discounted shipping rates to you to minimize the exchange cost.  Customers will be required to purchase return shipping from The Seat Shop during the exchange process. 
  • If the item you are exchanging is more/less than the correct item, the difference will be due/refunded at the time the exchange is processed.
  • All exchanges must be pre-authorized by The Seat Shop.  DO NOT simply ship us your unwanted products and expect to have the items exchanged.  Shipments that arrive at The Seat Shop without proper RMA documentation will be sent back to the original sender at their expense. 
  • Not responsible for lost or stolen products in transit to The Seat Shop.
  • All exchanged merchandise must be in NEW and RESALABLE condition.  Products that have been used, installed, soiled or emit any odor from a foreign substance (tobacco smoke, etc.) will not be accepted. 

INCORRECT ITEM(S) RECEIVED

If you received the incorrect item(s), please contact us immediately.  We will do everything in our power to get you the correct items quickly.  Of course we will take care of all the shipping both ways.