Review from Ryan K. in Texas - 2002 Chevrolet Tahoe
Just wanted to send you guys a quick email to thank you all for doing what you do. I own an older truck that I plan to drive until the wheels fall off, then put new wheels on it and do it all over again. For years, I have driven on drivers side seat foam that has been flattened through 14 years and a quarter of a million miles driven. I came across you guys on a forum, Z71tahoe-suburban.com to be exact, and it was actually interesting because it was a negative review that from a member that first had me notice your business. In that review the member posted a picture of his seat covers from you guys that had deteriorated rather quickly, and he was simply letting people know his results. All of a sudden in that thread, someone from your company took the time to not only make an account on the site, but to do what was right, and completely fixed the problem for that person. A+ customer service travels fast, and from that I was sold. I am one of those unfortunate people that absolutely hates other people working/touching or doing anything to my truck, I absolutely love that you guys sell the covers that we can put on ourselves. Following your videos on YouTube, it was honestly much simpler than I had even imagined, and It came out fantastic. The new foam you guys sold me, along with the covers revamps the entire feel of the truck to like the day it was made. There is no words that describe how that makes you feel each and every time you get into the truck, even threw some seat heaters in at the same time, and that was just an added bonus. I wasn’t even exactly ready to make the purchase the day I decided to stop into your store, however the employee that helped me was so nice and helpful, I really couldn’t resist taking the plunge. Most any place that involves vehicles these days just seems to try and take your money and give you the absolute cheapest product they can to make a quick buck, and to have the opposite experience and offers to help was astounding. I don’t remember the actual name of the employee, however my invoice has GB as the sales rep, so if he doesn’t read this, if you could pass it along I would greatly appreciate it. I now realize I’m writing a novel, but I just wanted to pass along my praises for a job well done. Thank you all for what you do, I will be returning soon to take care of the back seats, and hopefully when these wear out I can do it all over again. Its also not said often, but I have to give GM props for for once designing something that seems to make sense, and is a piece of cake to actually replace. Thank you all.